We've made some big changes to the AOL.com homepage recently that represent the start of an evolution of the home page design. In the coming weeks, we will be introducing new features and making changes to address the feedback that we've received from you, our users, since we rolled out the beta test of our new home page back in April.
We are also happy to introduce AOL Homepage Blog as a forum to help us keep you updated on what's new and what's coming soon, and to let you tell us what you think. More importantly, unlike a survey or a "feedback form," this blog helps us establish an ongoing conversation with you. You provide us feedback and we look to respond. Having this dialogue with you is a critical element to help us build the best possible products, and we recognize that not having had one until now was a missed opportunity that we are excited to address.
So the obvious question, why are we changing AOL.com now?
The new AOL.com represents the first major change to the home page design since 2005, when we first began transitioning of all of our products from the traditional AOL "walled garden" to the open Web (Basically, when we stopped charging for subscriptions and made our content free to everyone). Admittedly, the current AOL.com design has some flaws. It represents some outdated design standards, features and thinking. We've learned a lot over the last two years and we're putting that knowledge to use to make our product better.
One of the most important things we've learned over the years is that you have choices. You make the choice to visit AOL.com and we need to work hard to keep you here. And we've spent the last year working to design a new version of AOL.com that's faster, easier to use, more relevant and more customizable to make your online experience better. We hope you think the new AOL.com hits the mark. But if you don't, that's OK too. Please let us know by using this blog. Let us know what you like, what you don't like and what you think we're missing. While we may not be able to respond to every request, we will be reading all of your feedback. And hopefully, we will shed some light on our thought process, and why we do the things we do. All we ask is that you keep your comments constructive and focused on the homepage.
So we're just getting started! We hope that you will check in with us often. We'll be here ...
Cheers,
Lisa
AOL.com Product Lead
P.S. I keep using the word "we" because running AOL.com isn't a one-person operation. There's a small team of talented and passionate people who support the home page. And I'll be introducing you to the team (my friends and colleagues) that works behind the scenes in the coming weeks.
Home > Welcome to the New AOL Homepage Blog!
Jun 10th 2007 10:25PM Welcome to the New AOL Homepage Blog!
By: Lisa Edwards
Jun 10th 2007 10:25PM Welcome to the New AOL Homepage Blog!
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sandy McCarthy
Dec 26th 2007, 12:28PM
I have an IMAC (purchased in late 06) and use safari to get aol. When I forward email no images ever are contained in what I send. What's up with that?? It is so frustrating that I can not forward some real good stuff so that my recipients get view what is sent to me. How can this be fixed?
sandy
Dec 26th 2007, 4:47PM
How do I get rid of messages that I have read? They use to go to old mail. Now they stay on the new list until I delete them. I don't want them there but some times I am not ready to delete them. Please tell me how to get back to the way aol use to handle the emails.
Nancy
Dec 26th 2007, 3:28PM
I would like to pick my own areas of interest to put on my screen... yahoo allows you to edit a pull down menu and put what is of my interest...
dhustonsyr
Dec 26th 2007, 10:47PM
My home page always goes to http://hp-laptop.aol.com/ because I have an HP laptop. There is a broken link about the United flight cancellations but when I search nothing shows available regarding this.
It seems that once a week there is a broken link. This makes it tough to support AOL as well as AOL's creditability suffers.
janice
Dec 27th 2007, 1:12PM
The print is so small on the aol page now. What has happened? I hate it....have to get right on top of the screen to read it with STRONG reading glasses.
janice
Dec 27th 2007, 1:15PM
Hope someone responds to my problem. I am just about ready to give up on AOL. Used to be great...now nothing but frustrations.
bill
Dec 31st 2007, 10:40PM
can we subscribe to news letters?
Grace
Jan 3rd 2008, 4:55PM
The new color options are great! but orange is too bright, you should find a deeper shade of the orange and maybe contrast it with the color of your font. just a sujestion...
BillyKidBonney
Dec 30th 2007, 7:49PM
How many more days (since last Friday, at least) will your TV listings's software hookup be down? Isn't there some backup work-around fill-in code that you can slap in until your IT geeks get back from Holiday vacations or have you had to lay them off? Also, is there some better way to notify you-all when something @ AOL isn't working?
johnnancye
Jan 2nd 2008, 1:37AM
I really liked the AOL 9.0 and am having all kinds of trouble with sites not opening, almost nothing is working, and the most troublesome and anger producing failure of this supposedly helpful program is that you lost all but a couple of my Favorites! Man that really chaps my hide!!!!!
I do not see this as an improvement in programming or service, but a HUGE DETRIMENT to what I had liked about aol.
If I have to rebuild my Favorites, I might just as well do it on some service provider that actually works. (The email does work, but the new window for it stinks!. John
n
Jan 3rd 2008, 12:14AM
The new colors are quite boring.
Also, the new mail/old mail and whether or not mail disappears after a certain time period have all changed without any info from aol. When changes are made, please let us know!
ida quinn
Jan 5th 2008, 8:10PM
i have had a lot of problems,since i bought my computer,aol,hadnt sent my messages 53 of them,i found them still there,i was so upset i deleted then all. i still have a problem,some are sent,some are not,. thank you.
m-n-h
Jan 13th 2008, 4:46PM
goooooooooooooooooooooooooooooooood
Nancy Schaub
Jan 13th 2008, 3:22PM
My AOL freezes at least half the time I try to put photos in an email. I get a message about the server being busy. If the photos are on my hard drive, why does AOL's server being busy have anything to do with photos being inserted in the body of the email? I then have to scrap my email, close out of AOL and start again.
Nancy Schaub
Jan 13th 2008, 3:22PM
I have a problem with the 9.1. I do not want all of an email to which I am replying included automatically in my response. However, this is what 9.1 is doing and when I try to take off this function, after an hour of searching before finally finding it, that option was not available for clicking. I wasted so much time highlighting and deleting the email to which I was replying that I went back to 9.0. I am about ready to go back to 8.0 because I cannot stand the ads at the bottom of the page and they are worse when they are animated. Cheap thing to do when people still pay for this abuse.
raul
Jan 15th 2008, 9:46AM
Lisa,
For god sakes, quit with the aggressive, annoying and completely disturbing advertisments. I simply want to use the internet without being bullied into reading or dancing around the advertising. Gmail and Google is so much better in that regard. And they are making plenty of money without hijacking their customers...
Mac
Jan 15th 2008, 3:12PM
The new American Idol Style ad Blocks the Mail, weather ,music, sign in box completely .It also caused overlapping on the bottom of the page where titles and sub titles are over lapped. The home page is the only place I have a new problem and only since this new ad style was placed just below the box Im running Vista anyone else have this problem
allan jones
Jan 16th 2008, 1:33AM
added the new home page but i appear to have lost my favorites where i access bank records, pay bills, look at favorites established over time...can't see them anywhere?
ron
Jan 17th 2008, 10:33PM
I may be one of your longest 'tenured' customers. I continue to use AOL because in some ways it is easier than others. Having said that, the "News" panels on the Welcome Screen, have become so blatently one sided, I may have to drop AOL. Example: you had a really negative comment next to Bill Clinton picture about him 'drowning' Hillarys efforts and you KEPT it there for nearly three days! Today, once again, you have another one of Bill and his 'temper'. Both times you included pictures of him that were so obviously unflattering as to be ridiculous. Do you thing that isnt noticed? You
take down any 'negative' or marginal comments about Bush after part of a day..so why leave your biased attempts at skewering Clinton up for two or three Days?
I cannot find a news screen on AOL that doesnt reflect your obvious attempts to blast democratic candidates...this never used to be the case. You have become the "supermarket tabloid of the internet." A combination between a cheesy womans magazine and the Inquirer.
nan3217
Jan 19th 2008, 11:15AM
My aol is VERY Slow. My e-mail also freezes, gets popups right over it. deletes and write mail take forever to happen,or to bring up other mail, such as old, or deleted,ect. My biggest problem is my aol is not coming up as my homepage now, for some reason,HP united Oomputer & Laptop is coming up, and the only way I have been able to get anything is by adding aol mail to my oneof by bar browsers.
I always had aol, just naturaly come up as my only home page, I hit aol button for only homepage, and it willcome up 1 time, then as soon as I get it up, if it does, then it just closes righ down, and puts me back to where I was on my original screensaver. Thank you for any help. P.S. All of this goes sssoooo slow to even get to the screen at all.