The New Page Looks Exactly Like Yahoo!
We received more feedback on this topic than any other since we launched the Beta test. So we're glad to have an opportunity to address the issue, and to share the history and thought process that led us to the first Beta design. When we're done, you may still not agree with the approach, and that's OK. But most importantly, you will understand how we got here.
So how did we arrive at the new Beta design? We started designing the new AOL.com over a year ago. We spent months in the concept phase, conducting focus group and lab tests to create the next generation AOL.com homepage design. We looked at data, studied our competition and talked to users. We produced numerous home page concepts, at least three or four of which were radically different, both from a design and feature perspective, from other home pages (ours, Yahoo!, MSN etc.).
What we realized going through this exercise, however, was that there are a number of standards and "best practices" that have emerged in how good home pages are designed. Looking back at what we had done in previous home page designs and what Yahoo!, MSN and other leading sites had done over the last several years, it became clear that we had been borrowing good ideas from each other for many years. In fact, many of the elements of our new home page that might remind you of Yahoo!, like the "channel strip" with its colorful icons, are in fact elements that we have used successfully on our homepages for years.
That said, Yahoo! is a Web site that a vast number of people use on a regular basis, and they built a great site. Of course we've looked at what they've done and tried to learn from it to make our product better. In some ways you can look at the AOL.com Beta design that you see today as a competitive benchmarking exercise against Yahoo! (all good companies do this). We've been testing it out with a small group of our users (you), and we've learned which elements work and which don't. The important takeaway, however, is that this design was and is a starting point for us. We are making changes to the experience and introducing new features based on your feedback. And you will see these changes roll out in the coming weeks.
So, will there still be similarities with Yahoo! after the beta test is over? Absolutely! There will also be similarities with MSN. All home pages must deliver a basic set of features and functionality (e-mail, search, news, Weather, navigation) to meet users' needs and expectations, and we all learn from each other in how we best deliver these. As the home page space continues to mature, design standards have and will continue to emerge that we will all adopt: left hand navigation, ad banner sizes, search treatment and placement etc. So standardization of fundamental page elements is not a bad thing (much like you have certain basic expectations of how a Web e-mail or instant messaging application will be laid out).
But having said this, we do spend our days in the office working on ways to truly differentiate the new AOL.com in areas that matter the most to you:
- Making the home page faster: We know you don't like to wait (neither do we).
- Ease of use
- Highlighting the great content you care about
- Useful functionality: We want to make AOL.com a place where you can get things done and not just find things.
- Personalization
- Local functionality like Events, Traffic, Gas Prices and more
We will continue to work on ways we can make the AOL.com home page better in all of these areas, and we look to you for feedback and ideas on how we can do that.
Reader Comments (Page 13 of 13)
241. Hi,
I like AOL and the service is excellent!
But there is a Hometown page at this link..
http://hometown.aol.com/beeravem/41/photography-by-gary-lester.html
... that is using my name and branding over and over again in a page full of meaningless sentences to increase search rankings. I
I do not appreciate this and would appreciate it if someone in AOL's excellent customer service department would take the time to address this issue.
This is not at good reflection on myself or AOL.
Will someone help please?
Thanks!
Sincerely,
Gary Lester
Photography by Gary Lester
Posted at 2:42PM on Dec 29th 2007 by Gary Lester
242. I sure liked the old home page a lot better than this one. I am not that good on the computer and it is all crazy to me.
Posted at 1:40PM on Jan 7th 2008 by tdi16426
243. Since I updated the new AOL tool bar, the SHARE icon was not on it. I can't send links of articles in the news or web pages to my friends...................help
Posted at 4:33PM on Jan 18th 2008 by R.D.Shinhearl
244. Since I downloaded the new version of the AOL toolbar I am unable to send links of webpages to my friends because the is no SHARE icon(the paper plane). Help..............
Posted at 4:33PM on Jan 18th 2008 by R.D.Shinhearl
245. Tried to open my address book and received a message "Error loading address book"....any help?
Posted at 1:22PM on Feb 12th 2008 by JIM
246. The links on the hp-laptop.aol.com home page will not open properly in Firefox. I have to open the links in a IE tab and then they work fine. This appears to be an odd salute to Microsoft when the open-source community of Firefox is being slighted.
Posted at 10:49AM on Mar 3rd 2008 by Idadho
247. we sure miss our old choices of voice announcment for "youve got mail". please remember improving on something does not mean remove what was great about the origonal. you thought it was good when you used it for marketing to keep and attract customers, did we do something to upset you?
Posted at 4:07PM on Apr 7th 2008 by CalapaShop