The New Page Looks Exactly Like Yahoo!
We received more feedback on this topic than any other since we launched the Beta test. So we're glad to have an opportunity to address the issue, and to share the history and thought process that led us to the first Beta design. When we're done, you may still not agree with the approach, and that's OK. But most importantly, you will understand how we got here.
So how did we arrive at the new Beta design? We started designing the new AOL.com over a year ago. We spent months in the concept phase, conducting focus group and lab tests to create the next generation AOL.com homepage design. We looked at data, studied our competition and talked to users. We produced numerous home page concepts, at least three or four of which were radically different, both from a design and feature perspective, from other home pages (ours, Yahoo!, MSN etc.).
What we realized going through this exercise, however, was that there are a number of standards and "best practices" that have emerged in how good home pages are designed. Looking back at what we had done in previous home page designs and what Yahoo!, MSN and other leading sites had done over the last several years, it became clear that we had been borrowing good ideas from each other for many years. In fact, many of the elements of our new home page that might remind you of Yahoo!, like the "channel strip" with its colorful icons, are in fact elements that we have used successfully on our homepages for years.
That said, Yahoo! is a Web site that a vast number of people use on a regular basis, and they built a great site. Of course we've looked at what they've done and tried to learn from it to make our product better. In some ways you can look at the AOL.com Beta design that you see today as a competitive benchmarking exercise against Yahoo! (all good companies do this). We've been testing it out with a small group of our users (you), and we've learned which elements work and which don't. The important takeaway, however, is that this design was and is a starting point for us. We are making changes to the experience and introducing new features based on your feedback. And you will see these changes roll out in the coming weeks.
So, will there still be similarities with Yahoo! after the beta test is over? Absolutely! There will also be similarities with MSN. All home pages must deliver a basic set of features and functionality (e-mail, search, news, Weather, navigation) to meet users' needs and expectations, and we all learn from each other in how we best deliver these. As the home page space continues to mature, design standards have and will continue to emerge that we will all adopt: left hand navigation, ad banner sizes, search treatment and placement etc. So standardization of fundamental page elements is not a bad thing (much like you have certain basic expectations of how a Web e-mail or instant messaging application will be laid out).
But having said this, we do spend our days in the office working on ways to truly differentiate the new AOL.com in areas that matter the most to you:
- Making the home page faster: We know you don't like to wait (neither do we).
- Ease of use
- Highlighting the great content you care about
- Useful functionality: We want to make AOL.com a place where you can get things done and not just find things.
- Personalization
- Local functionality like Events, Traffic, Gas Prices and more
We will continue to work on ways we can make the AOL.com home page better in all of these areas, and we look to you for feedback and ideas on how we can do that.
Reader Comments (Page 4 of 13)
61. i love it, keep up the good work!!!
Posted at 5:16AM on Jul 1st 2007 by aaron
62. Too Much like the AT & T/Bellsouth main page. So simply sad, I don't like it.
Posted at 12:23PM on Jul 1st 2007 by littledoddlebit
63. Don't like the new page front. too much like AT & T/Bellsouth. Why can't you come up with something where each person can customize their OWN front page for their AOL or if they don't want to do that then they can see the page AOL had standard. I would love to be able to make my AOL main page look like I want it to look, the color, the icons, themes, news, games and so forth that I want to see everytime I log on.
Posted at 12:24PM on Jul 1st 2007 by littledoddlebit
64. Also on my AIM or Buddy list, I can't get my buddy icons to stay saved, everytime I logon it, the buddy icon as disappeared! WHAT GIVES?
Posted at 12:24PM on Jul 1st 2007 by littledoddlebit
65. Hi Lisa & Co., You are doing a great job so far! Something needed to happen and now it looks better and more user friendly. Thanks!
Posted at 9:59PM on Jul 1st 2007 by Eliel Lopez
66. I could not access my aol email anymore.
This what I got.
Loading AIM Mail...
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.M,,.....,,~+M.
M=:,,,,,:~+IM
.~MMMMMMMMMM=~~~~=+?7MM
MMMO:. .,..MM$III77$MM
.M8:.,::,,,,,,..+MMMMMMM .
M~:::::::,,,,,....IMMMMMI .
MM~::???MM,,,,,,...... .~NMMM
. MMMMMMIM:,:,,,,,,,........$M
.MM::::::,,,,,,,.....MM.
.MMMM.. .M:::::::MMMMMMO?????M+
MM :8MMMMMM~~~:::::...:~MMMMMM
MM,,,,,:::::~~~~~~~~::::::: :MMM
M,,,,,,,,,:::::~~~~~~~~~~~~:::~MM8
MMN+,,,,,,,,,:::::::~~~~~~~~~~~~~MM .
.?MMMMZ?????????????????::::::::,,MM
.=MMMMMMMMMMM878MMMMM?,,,,,,,,MM
. MMM?,,,,,,MM?:
.7MM,,,MM$.
.MMMMM
. . .
MMMMMMMMMMMMMMMMMMMM
Posted at 11:47PM on Jul 1st 2007 by pzfn
67. To put it succinctly, I like it.
Posted at 9:39AM on Jul 2nd 2007 by dakeck
68. Well, it's July 3rd, and we're still stuck with that sad "AOL Blue" and the pages are still not adjustable. Were you referring to June, 2008 as the date when these improvements will be available? You look like Yahoo (I hate Yahoo) and some news pages load three stories stacked one on top of the other-and not related in any way shape or form. I used to like AOL.
Posted at 8:13PM on Jul 3rd 2007 by Kyllein MacKellerann
69. I do not like your new Beta home page or any of the things connected to it. I find it very confusing and hard to follow. I especially am upset that you dropped the POST YOUR THOUGHTS area on topics about government, personalities, etc.
Your new set up makes it difficult and highly unaccessible.
Posted at 12:01PM on Jul 4th 2007 by Joan
70. For the mail- Please take away the box that limits the viewing immediately of the mail- and yes- it takes a long time to load it- I switched from dial up to DSL- and it is ten times slower- other than that- great job- but...I have to close down aol everytime it is scanned by virus scan and rebuid the adaptor- I appreciate the security on 9.5- but... it takes a long time to get online after having to restart the computer- everything else is perfect.
Posted at 10:48PM on Jul 4th 2007 by azureseas5
71. Anyone in business understands the term "best practice". If it works, it works. Overall, love the new layout.
Posted at 2:05AM on Jul 5th 2007 by tamalemail0526
72. Format is ok. I did notice when the "chat" was removed from articles some ago all the lame brainers and foul language writers went to the "post thought" areas and clutter the entire discussion. There use to be intelligent exchanges there but now is cluttered with infantile slang and one sentence blather. "BRING BACK THE CHAT ROOMS!". Thanks
Posted at 7:00AM on Jul 5th 2007 by dlngciu3
73. Format is ok. I did notice when the "chat" was removed from articles some ago all the lame brainers and foul language writers went to the "post thought" areas and clutter the entire discussion. There use to be intelligent exchanges there but now is cluttered with infantile slang and one sentence blather. "BRING BACK THE CHAT ROOMS!". Thanks
Posted at 7:06AM on Jul 5th 2007 by dlngciu3
74. I am perfectly satisfied with the new design, however the only thing i miss is the X that use to be in the upper right hand corner that would allow you to close out a web site that you had visisted. I have to go back to the home page to get out. Sometimes I'm not sure that page has been closed. What can you do about that?
Lijah50
Posted at 3:06PM on Jul 5th 2007 by lijah50
75. /where is the day and date, good morning, afternoon, etc.
Posted at 3:35PM on Jul 5th 2007 by flphyl
76. HELP! I can't type in any addresses when composing mail or add any new contacts! Literally
the cursor just sits in the field box and I can't enter in any information!
I have a super fast DSL connection and I've had to go back to classic AOL. Its sad really.
Posted at 4:50PM on Jul 5th 2007 by classek
77. AOL !!!!! Please go to the following url:
http://search.aimpages.com/apsearchus/search
Once there, click on the age / location tab.
Add a button to "search for members on line". This feature used to be there some years ago and is no longer available. It is almost useless to be presented with 100 profiles and not know who is on-line to be able to IM.
J.
Posted at 7:00PM on Jul 5th 2007 by J. Antonio
78. Why is the new e-mail so slow? My friends tell me that they've sent me something and it takes 1.5 days to get to me. Or, their message pops back to them and tells them that it is undeliverable.
I sent a message to my son 3 days ago and he still hasn't received it.
Please fix this problem.
Posted at 10:59PM on Jul 5th 2007 by SMichaels8
79. I THINK YOU MAKE WAY TOO MANY SCREEN CHANGES. DON'T LIKE NEW POP UP WHEN YOU ARE TRYING TO SEE YOUR MAIL, YOU ALREADY SEE IT WHEN YOU OPEN UP AOL. THANX
Posted at 10:51AM on Jul 6th 2007 by KATHY JONES
80. I want to go back. My system is not letting me get mail or to log into AOL. Send me back or make my system work!
Posted at 1:35AM on Jul 7th 2007 by rburns1061