Thank you so much, the clutter was startng to make me crazy. This is wonderful. If only we could limit the advertisements or at least choose weather we want to see them or not.

the aol service is very good

Yes I like it! It gives you alot of choices and a way to make aol more personal! Thumbs up, way to go!!!!!!!!!!!!!!!

No, I don't like the panels. They pop up little boxes if you scroll over them, but you cant turn them off. They're almost as annoying as those ads that suddently take over a huge part of the screen.

I dont like AOL changing things all the time. With Windows XP, you have a choice to have your START MENU and folders look like the older Windows 98 views. Hey AOL, why not have that as an option here? Give us a choice to revert to older views and options.

I was so mad when you changed my Netscape email to a AOL email. I like to have a sound happen when I receive new mail, but I HATE the "You've got mail" sound!! But it's not an option. There's no way to take it off, unless I turn all the sounds off. I wish you would've left my stuff alone, but oh well. I didn't choose you, and I didn't want you!! Too late for that now. :(

Perfect

Perfect

AOL has been such a blessing to me over the years. When I first began to study PC's I ordered AOL, I was with AOL, from my infancy stage AOL-3.0 and 5.0 through AOL SE, thru AOL 9.0. Finally I'm using AOL Desktop, which is probably the worst I ever used. I have HAD many many problems with AOL desk top working properly. It got so bad until I switch servers and purchase Cox server. Now, I just use AOL, bring your own ACESS, because no one at AOL headquarters gives a kitty, and all my complaints have gone unanswered. I still LOVE AOL, but not AOL desktop. When will somone hear my cry and improve the functioning capabilities of AOL Desktop? When you do then I'll return happily!!!!

I don't like the little tabs either. Desktop has not been user friendly. It still has operational problems. AOL 9.0 was better operationally. Desktop is alright when it works. No one AT AOL TEACH will work to improve it. We need a newer version of AOL DESKTOP and FAST

Thanks for the comments everyone.

Seems as though there are a few comments around the AOL Desktop product in our blog. While Im one of the product managers for the AOL.com site, these questions are unfortunately outside my area of expertise. But I do want to point you all in the right direction, so you may want to try your post on the Desktop blog at http://desktopblog.aol.com/ and hopefully you can get your questions answered.

Sanjay
Product Manager
www.AOL.com

Just a thought....I would like to see Skins on my toolbar...at yahoo.com they have real nice skins but my homepage is aol.com so it doesn't show.

Thanks for all the info which I have recieved.
Would appreciated your response.

Aurora abpirates56@aol.com

I want my own font choices for e-mail.

cool!

Anything you can do to help get me to where I need to go is indeed a help and I for one appreciate AOL's constant effort to make web browsing easier and more efficient. Thank you Sanjay!

aol is not baad

thats not baad

Will it ever be possible to organize my AOL favorites with the click of the mouse(alphabetize)? I know that I can do it the old fashion way but who has that kind of time anymore.

AOL really sucks ! Their 'new' mail system is the most pathetic thing I have ever seen !!! Why now you you get back everything you wrote to someone ?? That is ridiculous when you're trying to send messages to someones cell phone !!! AOL has gotten pathetic, I'm seriously thinking of kicking them to the curb.

I hate AOL. I hate you, I hate that it was so hard to even figure out how to post here. Ever imagine that it might be useful to describe HOW TO ADD the Preview Panel to your Homepage? I have read over your entire burbling babbling blurb three time over the last few days and I still don't see that piece of information.

I agree will all the other postings that remark that you are FIDDLING and CHANGING things constantly as if one has nothing to do but keep up with your bumbling. I used to think it was me, then I realized that AOL was changing without notice, my goodness, even my computer savvy friends were upset that their e-mail didn't work the way they were accustomed to.

Now I think of people with an AOL address (like me) as stupid, inflexible herd animals, and I pity the fools. I envy people with a g-mail or Earthlink address and I am going to get one myself because even if it takes all of a day to get rid of AOL it will be better than being killed by inches on a daily basis by AOL this way. I never wanted to have more than one e-mail address in my life, but you have beat me down and finally lost me, and I never give up on a relationship!

O,

thank you for your message. Im very sorry that you've had trouble figuring out how to customize your preview panels and have had other frustrations as well.

To address the first issue, the preview panels are already there on your page at AOL.com with the default choices of mail, weather, radio, and video. Are you seeing those? In the top corner of each of the three boxes (except mail), you'll see a little triangle that when clicked gives you the choices for new options. If the problem is that you dont see little triangles let me know. Its possible that you are in what we call "screen reader-friendly mode" which takes some of the complexity away from the page for ease of reading for people needing accessibility assistance (blind users, etc). If this is happening, try going to http://www.aol.com/?sr=0&; to reset that. Please let me know if you are still having problems.

As far as the other frustrations, we try to make changes to the site to meet the feedback that we get. As you can imagine, for everyone that likes a new option, there's somebody else that liked it the way it was. That is why we are providing more things like the Preview Panels where you can change it if you want to to use the new cool features, and if not, just leave it the way you always had it. Im sorry that youve been frustrated and want you to know that we are listening to your feedback.

Sanjay
Product Manager
AOL.com

The Bestest !!!